Brasília – As part of its digital transformation strategy, Anvisa has introduced a new electronic form called Contact US, designed to facilitate communication with foreign users — individuals and companies abroad seeking regulatory information or assistance.

The new tool aims to reduce language and procedural barriers for international stakeholders, offering a direct channel distinct from the existing domestic services such as the 0800 hotline, webchat, and the “Fale Conosco” portal. Through the form, users can request information on regulatory requirements, product registration, health surveillance procedures, and other matters related to sanitary control in Brazil.

By creating a dedicated point of contact for foreign stakeholders, Anvisa strengthens its commitment to transparency, international cooperation, and efficiency in handling cross-border regulatory issues. The initiative also reflects the agency’s effort to modernize its communication systems and align with global standards of regulatory governance.

Source: Anvisa

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